Frequently Asked Questions

Every apartment is cleaned, painted and has the carper cleaned or replaced prior to move-in. The Property Manager also inspects each unit before it is deemed ready.

Yes

You can contact the Leasing Office during normal business hours or call the stand-by emergency maintenance number for any after-hours emergency maintenance needs.

Maintenance issues are handled in the order in which they are received with any emergency maintenance needs taking precedence.

No

You can contact the stand-by maintenance technician, via the stand-by emergency number, and a maintenance technician will unlock your apartment after your identification has been verified.

Yes, hanging pictures and other decorations is encouraged! If you would like to paint your apartment you will need to check with the Property Manager first.

Swimming pool with large sundeck and access to community building

Pool hours are from 10 A.M. to 10 P.M. from Memorial Day weekend through Labor Day weekend

Yes, there's free lot parking as well as carports for rent.

Yes

There is a $150 one-time Pet Fee and Pet Rent is $20 per month.

Yes

All kitchen appliances, including refrigerator, gas stove, dishwasher and garbage disposal.

Yes, please contact the Leasing Office for details.

Yes, our shortest lease term is 6 months.

Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.

Due to COVID-19 we will no longer be able to accept packages in our office.

There are no quiet hours. We charge a fee to rent our community building where applicable.

No

We accept both walk-ins and appointments.

Our Property Managers are always accessible to our residents.

You can apply on our website or at the Leasing Office with an iPad provided.

We are usually able to get results back within a day, however, sometimes the process can take longer depending on the situation.

You will need to pay your Security Deposit, Administrative Fee and your pro-rated rent amount.

Our Leasing Consultants are happy to provide any information for first-time renters.

You can pay online, using WIPS (Walk-In Payment System), or you can mail in a paper check.

You will need to log into your Resident Service account, via the website, to pay rent.

There are additional fees for Internet service, Dish Network, and carports.

No, but it is highly encouraged!

The gas for heating, cooking and hot water, as well as water, sewer and trash services.

Contact Consumers Energy.

We offer Dish Network as well as Bloom Broadband Internet.

No

You are allowed to have guests at your apartment. We do ask that any guests please park in parking spots facing away from the building.

All of our rates are pre-determined and non-negotiable.

You will need to pay a new security deposit.

No

We have a Cancellation Premium that you can pay at the time you give your move-out notice. The cost of the Cancellation Premium will vary from unit to unit.

The Laker Line is on Lake Michigan Drive, a 3 minute walk.

Meijer, GVSU, John Ball Zoo, downtown Grand Rapids, and Millennium Park.

Grandville

5 miles away

A bike trail runs along the east side of the community

Meijer, Alpine Ave. shopping locations

Biggby and Starbucks are 1 mile away.

Take 196 West to Lake Michigan Drive, our community entrance is on the north side of the road.

Lake Michigan Drive